Privacy Policy

Periwinkle Solutions ("we", "us", "our") operates periwinklesolutions.com (the "Site"). This Privacy Policy explains what personal data we collect, how we use it, and the rights available to you under the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable law.

Data We Collect

• Contact data: if you email us at hello@periwinklesolutions.com, we receive your email address, name (if provided), and the contents of your message.
• Usage data: with your consent, we use Google Analytics to understand how visitors use this Site — pages viewed, approximate location, device and browser type, and referring source. Google Analytics uses cookies to do this.

We do not knowingly collect financial, health, or other sensitive personal data through this Site, and the Site does not currently have login accounts or payment processing.

How We Use Your Data

• To respond to inquiries sent to us.
• To understand and improve how visitors use our website, only if you consent to analytics cookies.

We do not sell or rent your personal data, and we do not use it for advertising.

Cookies & Consent

This Site uses a single analytics cookie set (Google Analytics), loaded only after you accept it via the cookie banner. You can change your choice at any time using the "Cookie Preferences" link in the footer. Google, as our analytics processor, may process this data on servers outside India; Google's own privacy practices apply to that processing — see Google's Privacy Policy.

Data Retention

Emails sent to us are retained as long as necessary to respond to and maintain a record of the inquiry, or until you ask us to delete them. Analytics data is retained per Google Analytics' default retention settings.

Your Rights

As a Data Principal under the DPDP Act, you have the right to:

• Access a summary of the personal data we hold about you and how it is processed.
• Request correction or completion of inaccurate or incomplete personal data.
• Request erasure of personal data no longer necessary for the purpose it was collected.
• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.
• Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.
• Register a grievance regarding how we process your personal data.

To exercise any of these rights, email us at hello@periwinklesolutions.com with the subject line "Data Rights Request." We will respond within a reasonable time and in line with applicable law.

Grievance Redressal

If you have concerns about how your personal data is processed, please contact us at hello@periwinklesolutions.com. We aim to acknowledge and address grievances promptly.

Children's Data

This Site is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

Security

We take reasonable technical and organizational measures to protect the personal data we hold, including encrypted storage and restricted access to our systems.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact Us

Periwinkle Solutions
Email: hello@periwinklesolutions.com